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Privacy Policy

Last Updated: March 2026
 

At Sway Outcomes, we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information, how we use it, and how we keep it secure.
 

1. Information We Collect

We may collect and process the following data about you:

  • Contact Information: Name, email address, and phone number provided when you book a Free 1-Hour Consultation or contact us via our website.

  • Business Data: Information about your company, industry, and strategic challenges shared during audits or research phases.

  • Technical Data: IP address, browser type, and usage data collected via cookies when you navigate www.swayoutcomes.com.
     

2. How We Use Your Information

We use your information to:

  • Provide our Audit, Research, and Strategy services.

  • Manage bookings made through the Wix Bookings app.

  • Send relevant industry insights or updates regarding our 6-Level Maturity Model (only if you have opted in).

  • Improve our website experience and "Future-Ready" service offerings.
     

3. Data Retention

We hold your personal information on our systems only for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
 

4. Third-Party Service Providers

To deliver our high-velocity solutions, we work with secure third-party providers, including:

  • Wix.com: For website hosting and booking management.

  • Communication Tools: For conducting our virtual strategy sessions.

  • Payment Processors: If applicable, for our "Out of the Box" strategy packages.

  • LinkedIn: For market engagement and professional networking.
     

5. Your Rights

Under GDPR and relevant data protection laws, you have the right to:

  • Access the personal data we hold about you.

  • Request the correction or deletion of your data.

  • Object to or restrict the processing of your data.

  • Withdraw consent at any time.
     

6. Contact Us

If you have any questions regarding this policy or our privacy practices, please contact our Chief Engagement Officer:

Email: tom@swayoutcomes.com

Phone: +44 7773 321 338

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